Terms and Conditions

Welcome to Raah_hi! By joining us, you agree to the following:

1. Booking and Payment:
a. To secure your spot, full payment must be made at the time of booking.
b. Payments can be made via the online portal.
c. All guests are required to provide a valid national ID to confirm their booking spot and carry it with them at the time of arrival for confirmation

2. Cancellation and Refund Policy:
a. Cancellations made by 30 December 2023 are eligible to receive a 30% refund.
b. No refunds will be issued for cancellations made after 30th December 2023 or no shows.
c. The refunds will be processed within 7-15 business days. However, in some cases, it may take up to 45 days, depending on financial institution requirements, terms verification, and reasons beyond our control. We appreciate your patience, and we'll do our best to assist you.

3. Participant Responsibilities:
a. Guests are responsible for personal safety and release Raah_hi, its hosts, and associates from non-negligent issues.
b. Participants are required to be of moderate fitness level and hence will be responsible for their health and fitness levels to partake in retreat activities.
c. Any medical conditions or dietary restrictions must be communicated in advance. To encompass these preferences, the participant might need to pay extra.
d. Participants are expected to adhere to the schedule and respect fellow participants and staff.
e. Immediate termination on:
- Irrational or disruptive behavior affecting others negatively
- Drug consumption - Rudeness, bullying, or non-compliance with local laws.
- Unrealistic expectations beyond the organized retreat
- Guest expenses due to such behavior are personal

4. Itinerary Changes:
a. The organizers reserve the right to modify the retreat itinerary due to unforeseen circumstances or events beyond their control.
b. Participants will be notified of any significant changes to the itinerary.
c. If cancelled by Raah_hi, guests may choose to reschedule or receive best possible amount for the refund factoring in expenses borne to third parties for prior bookings and arrangements

5. Accommodation & Food:
a. The stay will be at third party properties and all participants are required to adhere by their rules
b. Guests are accountable for any damage or misconduct; we promote mindful actions
c. Any harm caused to the property is the guest's responsibility; Raah hi won't mediate
d. All rooms will be on 2-3 people sharing basis, allotted at random. If available, we can allot a single room to an individual for extra charges
e. 3 vegetarian meals a day will be provided at the property by the hosts. In case you plan to eat outside, kindly inform in advance to reduce food waste

5. Health and Safety:
a. Participants are responsible for their well-being during the retreat
b. Any injuries or health issues must be reported to the retreat leaders immediately
c. Participant must follow the safety guidelines provided by the retreat leaders
d. The participants understand that medium level fitness is required to participate in Raah hi Retreat.
e. The participants also understand that while exploring nature trails, enjoying the beaches or while partaking in any other activities, injuries or unforeseen accidents might occur for which they will not hold the host or host's team responsible or ask for compensation in liu of such event.

6. Travel & Medical Insurance:
a. Participants are strongly encouraged to obtain insurance to cover any unforeseen circumstances, including medical emergencies, or travel interruptions.

7. Photography and Media:
a. The organizers may capture photos, videos and audio recordings during the retreat for promotional purposes.
b. Participants consent to the use of their photos, videos and audio recordings for promotional materials unless otherwise specified in writing.

8. Code of Conduct:
a. Participants are expected to conduct themselves in a respectful and considerate manner towards fellow participants, staff, and the retreat venue.
b. The organisers reserve the right to remove any participant whose behaviour is deemed disruptive or inappropriate, with no refund provided.

9. Force Majeure:
a. The organizers are not liable for failure to perform their obligations under the retreat due to unforeseen events or circumstances beyond their control.

These Terms and Conditions are presented by Raah_hi, a brand of Atravyaah Pvt Ltd